FAQs

They are double weft.

A simple cut of the bundle or a trim of the ends will not cause shedding but if you cut the weft seal the knots before installing to prevent shedding

With proper care our bundles can last up to 18 months

YES

Yes our hair can be lifted to 613 by a professional to help avoid damage

If colored correctly the hair can last 10-16 months

Normally all wigs come in medium with an adjustable band we can also customize just make bit of it in the note.

Our wigs' length are from 10-30

Our bundles come in 10-30, but we can customize up to 40in

Our hair is sourced from our partners in China our hair is great Quality, and we stand by our product.

This means the hair is unprocessed.

Our virgin hair is slightly processed (steamed processed) this is how the hair is able to have the different texture but the hair is still great quality and our most popular grade 

We apologize for any inconvenience, but once you submit the order, it CAN NOT be canceled or refunded. We ask that you look over the details of your order before submitting 



We do not offer any discounts for selective groups, but if you join our email list you will get information on all promotions we offer



Not at the moment.

90% of orders ship out immediately after 4-6 processing days via USPS, DHL, or FedEx, and most orders arrive within 2–4 days of shipment. During holidays, sales, and pandemics, expect additional processing time to account for factory delays, shipping delays and custom items.

I’m so sorry but once the order is placed no changes can be made


We are an online-based business, so that won’t be possible. What is your return policy? No return or exchange unless a mistake was made on our part.



Any orders return due to the customer's incorrect information will not be refunded, so please double-check before you place an order



You can email us at [email protected] soon we will have a way to get in touch with us by phone very soon



Get in Touch

If you have any questions or concerns about our products or services, please don't hesitate to contact us. Our friendly and knowledgeable customer service team is available to assist you with any inquiry you may have.